FAQ
Home / FAQ
Frequently asked questions
Answers B2B buyers ask most about certification, custom orders, MOQ, samples and shipping.
Which cables are officially HDMI certified?
Short 1 / 1.5 / 2 / 3 m Ultra High Speed and Premium SKUs that have passed official ATC testing carry the certification name and ATC ID / QR. Long-length AOC (10–100 m) is listed by measured bandwidth (48 Gbps / 8K) until certification is confirmed for your exact length. We never print an HDMI certification badge on an untested SKU.
What is the difference between 48 Gbps copper and fiber AOC?
48 Gbps copper supports 8K@60 over short runs (typically 1–3 m certified, active copper a little longer). Beyond that, signal integrity collapses — fiber AOC carries the full 48 Gbps to 100 m and is immune to EMI.
What is the MOQ for a custom order?
Custom length and specification starts at 3,000 m; private label / OEM with your logo and retail box starts at 1,000 pcs. A small trial order on standard stocked SKUs is possible — tell us your market.
Can I get a free sample before ordering?
For confirmed custom orders we provide a pre-production sample (3–7 days); you approve the plug, bend, signal and label before mass production. Express freight is collect unless agreed otherwise.
Can I put my own logo and package?
Yes — your logo, Pantone shell colour, retail box, polybag, barcode, bundles and inserts. We do not place any third-party brand on the product; only the customer’s own authorized branding.
How long is production and how do you ship?
Mass production is typically 15–25 days (custom) or 18–28 days (private label). We ship FOB Shenzhen / Guangzhou, with EXW, CIF or DDP on request, and supply all export paperwork.
How do you test cables?
Incoming material inspection, in-line continuity and shielding checks, 100% finished-goods bandwidth / bit-error / eye-diagram and function testing, then AQL sampling and packaging audit. Third-party inspection is welcome.
Can you make armored or plenum cables?
Yes — plenum (CMP) for air-handling spaces, LSZH and steel-armored jackets for crush-risk and outdoor runs, plus screw-lock and detachable pull-head connectors for installers.
Which markets and brands do you supply?
We manufacture for distributors, integrators and AV / electronics brands across North America, Europe and Asia. Client names are disclosed only with written authorization.